I and had stopped using Flowers on the Coast the last several times I ordered flowers. The flowers didn't arrive until after I called and 1 of the times It was delivered the wrong arrangement with someone else's name on the card. So I tried a couple other shops in the area, and yes they all arrived and with the proper card. However the quality of the product was very substandard to what I was use to from Flowers on the Coast. I tried my luck again, but I did everything online and the order was perfect. It's nice to feel comfortable using Flowers on the Coast again.